1. You send me the prescription information

I receive the medication details from the provider or office — including diagnosis, notes, and insurance information.

2. I submit the prior authorization

I complete the required forms, gather supporting documents, and submit everything directly to the insurance company.

3. I follow up until a decision is made

I track the authorization, respond to insurance requests, and keep the provider updated throughout the process.

4. You receive the final approval or denial

Once the insurance company makes a decision, I notify the provider immediately and explain any next steps if needed.